Reference

How o888 Handles Your Personal Information

Your account data, payment details, and browsing activity on o888 are handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account Data PolicyJazzCash & Easypaisa Payment PrivacyCookie DisclosureData Retention RulesYour Rights & Contact Path
o888 How o888 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles these requests directly. You can reach us through live chat on the platform, by email, or through the in-account help section. We aim to respond to data requests within a reasonable timeframe and will confirm receipt of every query you send.

Team online

Live Chat

Open the chat widget from any page inside your account. Describe your data request clearly and our team will log it and follow up.

Email Support

Send your request to our support address found in the account help section. Include your registered mobile number for faster identification.

In-Account Help

Head to the Help section inside your o888 account, select Privacy or Data Request, and submit the form. We track every submission.

HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We approach data security as an operational matter, not an afterthought. Every account password is encrypted and payment data tied to JazzCash, Easypaisa, or Raast is never stored in plain text. Session tokens expire automatically after inactivity, reducing risk if your phone is left unattended. Our cookie settings give you control over non-essential tracking, and you can adjust these from your browser at any time.

Encrypted Account Storage

Passwords and payment identifiers are stored using encryption. Your JazzCash or Easypaisa number is never visible in plain text inside our systems after verification.

Cookie Control

We use session cookies to keep you logged in and analytics cookies to see which pages load slowly. You can block non-essential cookies through your browser settings.

Data Retention Limits

Account activity logs are kept only as long as needed for account management and compliance. Once the retention period ends, personal records are deleted or anonymised.

Third-Party Sharing Limits

We share data with payment processors and identity verification services only. No marketing companies receive your account details or transaction history from us.

Your Privacy Questions, Answered

These are the questions we hear most from account holders in Pakistan about how their data is used, stored, and accessed. Each answer reflects our actual policy, not a generic statement.

We collect your name, mobile number, and the payment method you register — JazzCash, Easypaisa, or Raast. Device data and session logs are also recorded to keep your account secure.

We share data only with payment processors and identity verification services, and only what is needed to complete your transaction. No marketing companies or unrelated third parties receive your information.

Use the live chat, email support, or the in-account Help section to submit a data request. Include your registered mobile number so we can locate your account quickly.

We retain records only as long as needed for account management and any compliance obligations under local law. After that period, data is deleted or anonymised.

Yes. Payment identifiers linked to JazzCash, Easypaisa, and Raast are encrypted immediately after verification. They are never stored or displayed in plain text within our systems.

You can block non-essential cookies through your browser settings at any time. Session cookies needed to keep you logged in will remain active while you are using the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.